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Cancellation & Refund Policy

Appointments

 

Clients may reschedule appointments with reasonable notice.

 

 

Credit Consulting Services

 

Monthly services may be canceled at any time by providing written notice.

 

Cancellation stops future billing but does not refund services already performed.

 

 

Refund Policy

 

Because services begin immediately after enrollment, refunds are generally NOT provided for work already completed.

 

Refund requests will be reviewed individually.

 

 

No Guarantee

 

Clients acknowledge that credit consulting services cannot guarantee specific results.

 

 

Chargebacks

 

Clients agree to contact Credit Chica before initiating any payment dispute or chargeback.

 

 

Contact : info@creditchica.com

 

Questions regarding cancellations or refunds:

© 2026 by Emivera Financial, LLC

Credit Chica

 

A brand of Emivera Financial LLC

 

📧 Email: info@creditchica.com

 

📞 (407) 986-3447

 

 

Business Hours

 

Monday – Friday: 9:00 AM – 6:00 PM EST

 

Saturday: By Appointment

 

Sunday: Closed

 

 

Connect With Us

 

Facebook | Instagram | TikTok |

Partner With Credit Chica

Realtors • Loan Officers • Professionals

 

Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.

• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Credit Chica Messaging Terms and Conditions

1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.

2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@creditchica.com.

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

 

© 2026 Emivera Financial LLC. All Rights Reserved.

 

Credit Chica is an independent credit consulting company. We are not affiliated with any credit bureau, lender, financial institution, or government agency.

 

 

Privacy Policy | Terms & Conditions | Cancellation & Refund Policy | Disclaimer

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